Regions Bank Enterprise Operations Team Leader in Hattiesburg, Mississippi
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.
At Regions, the Enterprise Operations Team Leader provides administrative and operational support within Enterprise Operations in accordance with established systems and procedures.
Oversees team day to day deliverables, develops fellow associates, and delivers subject expertise
Manages the daily workflow ensuring operating schedules are met
Performs quality reviews for work product accuracy and completion
Serves as an expert within their area of expertise and are fully capable of executing / completing all but the most complex transactions and tasks
Resolves complex escalated customer and associate issues
Trains and mentors associates, however does not have direct management responsibility
Provides consistent observations, coaching, and feedback sessions to support associates’ professional development
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
This job it typically Transactional (100%).
High School Diploma or GED
Five (5) years of operations experience
Applicants will be expected to pass any assessment associated with the position
Bachelor's degree in a related field
Skills and Competencies
Ability to supplement supervisor in managing workflow
Ability to work in a fast-paced production environment
Excellent customer service skills
Excellent organizational skills
Proficient in Microsoft Office Suite
Strong written and verbal communication skills
LOCH - Loan Operations Center Hattiesburg
Bring Your Whole Self to Work
We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.
OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans
At Regions, our culture focuses on five core values that are a commitment to how we will do business:
Put people first
Do what is right
Focus on your customer
Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.